Terms & Conditions
Please read these terms carefully before using our website and services.
Last Updated: 23 August 2026
Welcome to Helping Hub Ltd. These Terms & Conditions govern your access to and use of our website, jobs.helpinghubltd.co.uk, and the services available through it.
By accessing our website, creating an account, applying for a job, posting a vacancy, purchasing a service, or otherwise using our services, you agree to these Terms & Conditions. If you do not agree, please discontinue using our website and services.
1. About Helping Hub Ltd
Company Name: Helping Hub Ltd
Company Registration Number: 16766646
Registered Office: 128 City Road, London, EC1V 2NX, United Kingdom
Email: helpinghubapp@gmail.com
Website: jobs.helpinghubltd.co.uk
Helping Hub Ltd operates an online recruitment and employment platform connecting candidates, employers, recruitment agencies, human resources consultancy firms, and other recruitment-related organisations.
2. Our Website and Services
Our website may provide access to job vacancies, candidate accounts, employer accounts, job applications, candidate profiles, CVs, subscriptions, courses, training, and other recruitment-related services displayed on our website.
We reserve the right to update, modify, suspend, remove, or discontinue any part of our website or services where reasonably necessary and subject to applicable law.
3. Candidate Accounts
Candidates may create free accounts, subject to any applicable restrictions. Certain features, additional application access, subscriptions, or services may require payment.
Candidates are responsible for providing accurate information, maintaining an up-to-date CV and profile, protecting their login credentials, and using their accounts lawfully.
Fraudulent, misleading, abusive, or unauthorised use may result in account suspension or termination.
4. Job Applications and Recruitment Outcomes
Helping Hub Ltd provides an online platform through which candidates can discover and apply for employment opportunities.
Submitting an application does not guarantee an interview, job offer, employment, visa, work permit, sponsorship, salary, or selection by an employer.
Recruitment decisions are made by the relevant employer or authorised recruitment organisation, subject to its requirements and procedures.
Candidates are responsible for ensuring that all information submitted in applications, CVs, and supporting documents is accurate and truthful.
5. Recruitment Partners and Confidential Business Information
Helping Hub Ltd works with various European recruitment agencies, human resources consultancy firms, recruitment partners, direct employers, and other authorised organisations to identify, publish, and facilitate access to employment opportunities.
Our recruitment network, business relationships, employer contacts, vacancy sources, recruitment arrangements, partner communications, commercial agreements, and internal operating procedures may contain confidential business information.
Helping Hub Ltd reserves the right to determine what information concerning its recruitment partners, clients, vacancy sources, and business operations may be disclosed publicly, subject to applicable law and contractual obligations.
Candidates and website users are not automatically entitled to access confidential business records, identify undisclosed recruitment partners, obtain private communications, or receive details of commercial arrangements merely because they have registered an account, viewed a vacancy, or submitted an application.
Helping Hub Ltd may withhold confidential information about the identity of an employer, recruitment agency, intermediary, or other business partner where disclosure is not required by law or an applicable contractual obligation.
Candidates may ask questions about vacancies or recruitment processes. However, submitting an application does not create an automatic right to access internal records, confidential partner information, or commercially sensitive details.
Nothing in this section prevents the exercise of applicable legal rights or requires Helping Hub Ltd to withhold information that it is legally obligated to disclose.
6. Application Cancellation, Rejection and Vacancy Withdrawal
Helping Hub Ltd reserves the right to restrict, suspend, cancel, or discontinue an application process, and to remove, suspend, update, or withdraw a job advertisement where reasonably necessary.
Reasons may include:
- The employer withdraws or fills the vacancy.
- Recruitment requirements or eligibility criteria change.
- A recruitment partner changes its arrangements.
- The candidate does not meet the stated eligibility requirements.
- The candidate provides inaccurate, incomplete, misleading, or fraudulent information.
- The vacancy cannot proceed because of legal, regulatory, operational, or commercial circumstances.
- A security concern, suspected fraud, or other legitimate issue requires action.
Where appropriate and legally required, Helping Hub Ltd may provide notification or relevant information concerning the action taken.
Helping Hub Ltd does not guarantee that every application will receive an individual response, a detailed explanation of its outcome, or a disclosure of internal recruitment discussions. The extent of any explanation will depend on the circumstances and applicable legal obligations.
Candidates must understand that vacancies and recruitment processes can change or end without a guarantee of continued availability.
7. Employers and Job Advertisements
Employer job-posting functionality is currently provided free of charge, unless otherwise stated on our website.
Employers are responsible for ensuring that their advertisements are genuine, accurate, lawful, and not misleading.
Employers must not publish fraudulent vacancies, engage in unlawful discrimination, request unlawful payments, misuse candidate information, or use our platform for scams or other unlawful activities.
Helping Hub Ltd may review, restrict, or remove job advertisements and suspend employer accounts where there are reasonable grounds to suspect a breach of these Terms or applicable law.
8. Paid Services and Subscriptions
Certain services may require payment, including candidate subscriptions, courses, training, digital products, and other services displayed on our website.
Applicable prices and service details will be displayed before payment is completed.
Subscriptions do not automatically renew unless expressly stated otherwise and lawfully agreed. When a subscription expires, candidates may continue using available free account features and may purchase another subscription if offered.
Unless otherwise stated, subscriptions and digital services are generally non-refundable, subject to applicable statutory rights and any refund terms agreed in writing.
9. Services, Payments and Refunds
The scope, price, conditions, and delivery arrangements for individual services will be displayed on the relevant service page or communicated to the customer.
Payments must be made through the payment methods made available by Helping Hub Ltd. Users must provide accurate payment information.
Helping Hub Ltd is not responsible for delays caused by banks, payment providers, card issuers, or other third-party payment services, except where liability cannot lawfully be excluded.
Our refund arrangements are described in our Refund & Cancellation Policy.
Where a separate written agreement specifies a refund amount, condition, or timeframe, that agreement will apply to the extent legally enforceable. Nothing in these Terms excludes any refund or cancellation rights that cannot legally be excluded.
10. Candidate Information, CVs and Privacy
Candidates are responsible for ensuring that the information and documents they submit are accurate, lawful, and provided with the necessary permissions.
Users must not upload another person's information without authorisation or submit false, fraudulent, unlawful, or infringing material.
Candidate information will be handled in accordance with our Privacy Policy.
Where candidate information is shared with employers or recruitment partners, such sharing must be handled in accordance with our privacy disclosures and applicable data protection law.
Nothing in these Terms removes any applicable right to access personal data, request correction, raise a privacy concern, or exercise other statutory data protection rights.
11. Intellectual Property
Unless otherwise stated, the website, branding, design, text, graphics, software, and other materials are owned by or licensed to Helping Hub Ltd.
Users may access and use the website for legitimate personal or business purposes in accordance with these Terms. Copying, reproducing, distributing, modifying, selling, or commercially exploiting protected website content without appropriate permission is prohibited, except where permitted by law.
12. Prohibited Use
Users must not use the website to commit fraud, misrepresent their identity, publish false vacancies, harass other users, access systems without authorisation, introduce malicious software, interfere with website operations, collect information without permission, or engage in unlawful activities.
We reserve the right to take appropriate action against suspected misuse.
13. Website Availability
We aim to maintain an accessible and functional website but do not guarantee uninterrupted availability or operation free from errors.
Maintenance, technical failures, security incidents, third-party service disruptions, and circumstances beyond our reasonable control may affect website availability.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, employers, recruitment organisations, payment providers, and other external services.
Helping Hub Ltd does not control every third-party service and is not responsible for its independent content, policies, recruitment decisions, or operations, except where applicable law provides otherwise.
Users should review the relevant third party's terms and privacy policy before using its services.
15. Limitation of Liability
To the extent permitted by applicable law, Helping Hub Ltd is not responsible for losses arising from an employer's independent recruitment decisions, a candidate's failure to obtain employment, inaccurate information supplied by users, third-party services, or temporary website interruptions.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
Nothing in these Terms limits any applicable consumer rights.
16. Suspension and Termination
Helping Hub Ltd may suspend, restrict, or terminate access to an account where there are reasonable grounds to believe that a user has breached these Terms, engaged in fraud, supplied materially false information, misused the platform, or created a risk to other users or the website.
Where appropriate and legally required, notice or an opportunity to address the issue may be provided.
17. Changes to These Terms
We may revise these Terms from time to time. Updated versions will be published on this page with a revised update date.
Changes will apply from the date stated in the updated Terms, subject to any applicable legal requirements. Where necessary, users will be notified of material changes.
18. Governing Law and Disputes
These Terms are governed by the laws of England and Wales, subject to any mandatory legal protections applicable to users in their jurisdiction.
Disputes will be handled by the courts with appropriate jurisdiction, subject to applicable consumer protection laws and any mandatory rules governing jurisdiction.
19. Contact Us
For questions concerning these Terms & Conditions, please contact:
Helping Hub Ltd
128 City Road
London
EC1V 2NX
United Kingdom
Email: helpinghubapp@gmail.com
By using our website and services, you acknowledge that you have read and understood these Terms & Conditions, subject to your rights under applicable law.